The quality of care provided by your practice is dependent upon your clinical skills but there’s only so far you can get if you are not managing patients properly. Your success in private practice comes down to how well you communicate with your patients and how conveniently you provide them with what they need.
What is Patient Management?
You can think of patient management as patient engagement. In other words, it’s all about how you approach patients as they avail themselves of your services. Ultimately, what you should be doing is trying to empower your patients to take part in their healthcare. It’s not that they are expected to take over the consultation and start suggesting their own solutions to their health issues. Instead, it’s about encouraging patients to understand what they can control and giving them the confidence to make decisions for themselves.
Reduce Your Workload and Boost Patient Engagement
It has been widely accepted that any given patient who plays an active part in their own healthcare and disease management has a much better outcome than those who permit a more paternalistic approach to the consultation process and, of course, those who do not engage whatsoever with the care provided. Fortunately, many of the tools provided by Medesk allow you to boost patient engagement and automate the management process in one fell swoop.
To unburden yourself and boost patient engagement right from the start of your relationship, try the following Medesk tools:
- Offer transparent online booking with convenient time slots available
- Provide concise registration forms for use when booking online
- Add patient contact details straight to their EHR for immediate use
- Send automated confirmation emails and texts right after booking using a medical CRM software
- Schedule reminders to cut down on cancellations and DNAs
Watch our expert's video advice on how you can stay concise and straight to the point while sending totally customised yet automated patient communications
Read next: The Role of Practice Management Software in Patient Retention
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