Customer Reviews

Private Practice Hub

If you are looking for a practice management software that does so much more than your standard package, then Medesk is for you. It can help take your practice to the next level by cutting down on administrative tasks whilst letting you establish the most concise marketing strategy all in one product. Medesk is packed with expertise and beneficial features yet is still a simple to use software. Fully customisable and bespoke dependent on your practice, with a high level of support available, it really does tick all the boxes.

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Arman Ali
Practice manager, Prime Clinic

Medesk considers individual roles and responsibilities within the clinic and arranges everything in the just the right way for patients, doctors, receptionists, nurses and practice managers alike. From a marketing perspective, we benefit from the online booking and patient portal modules. It represents an elegant solution through which our patients can book themselves an appointment over the internet in a couple of clicks.

Victoria Fenton
Integrative Medicine, Personalised Wellbeing

Such a great, customisable system which will save me time, maintain absolute professionalism and makes running the management side of my business so simple.

Shirley McDonald
Consultant Trichologist, The Institute Of Trichologists

The best booking system if you have more than one employee. The support provided was great. Platform offers a bunch of customised features.

Anne Beden
Ultima Vitality

Very practical for day to day use and also helps us be more be interactive with customers as well as give insight into how the business is doing. I like that it is customizable. The support team has adapted the system to my needs and I can even make changes myself.

Robert Longhurst
Consultant Optometrist

I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.

Dr Nikolaos Papamichail
Consultant Cardiologist

User friendly software, cutomised to my personal needs/setting. Excellent IT support. They respond quickly and resolve the issues effectively. Has various functions that are useful for building up my private practcice. Their prices are unbeatable! Overall very satisfied with the experience and interaction with Medesk. I would definitely recommend them.

Marites Cross
Managing Director, East Anglia Ultrasound Services

I had been searching for practice management software for a long time, but I couldn’t find the right application until I sent an email to Medesk. I have been asking our receptionists and sonographers about how they have been finding the transition to this new patient management software, and they reported it to be easier and quicker. We’ve even been asking our clients, and they’ve said it’s great, too. Medesk has allowed us to become eco-friendly, and it saves us time that was previously spent on pulling out all the patient records and filing them again. It means that we are working more cost-effectively.

Amanda Burton

You've got a great product. You really do. The strengths of it for me are the flexibility. Having something that is ultimately as flexible as it is, is its strength because I feel that I can customise it to do exactly what we need it to do.

You know, the reporting is very strong. The marketing side of it is very strong. The tags - I love the use of tags because I get tags. I've got a background in that kind of way of having taxonomies and things like that. So tagging comes naturally to me. One very important thing that I've managed to do, and I've done it with tags and tasks, a combination of tags and tasks, is that I've made a patient tracker. And you need a patient tracker for the CQC. You can actually demonstrate that you're tracking patients right through their treatment pathway. And that's been brilliant because we've managed to get rid of a lot of paper forms.

And I feel that is more reliable and that people won't forget to do things like book follow-ups. We can run a report very easily that shows us where our patients are.