Features

Online Appointment Booking

Sometimes receptionists are so busy that they have no time to book appointments over the phone and they can even miss incoming calls. Adopting an online appointment booking system increases patient loyalty and makes your practice more competitive. Online appointment booking makes it fast and easy for patients to book appointments at the click of a button. You can set it all up in less than 15 minutes.

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Open the possibility of online appointment at your clinic!

You can place the Online Appointment Booking link on your website, on social media and on any other advertising channels. You will receive detailed analytical reports, which tell you how each patient found your practice. You will be able to make your marketing strategy more effective.

Attract new patients
Free up your receptionists
Track your performance with analytics

Open the possibility of online appointment at your clinic!

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Online Booking for Telemedicine Services

Your patients will be able to book and pay for video consultations through the online booking module in Medesk. Use telemedicine to attract new patients!

Create telemedicine appointments in your schedule in a single click
Patients can book online consultations via an online booking button
Secure access to telemedicine consultations straight from the patient portal
Convenient apps available for Android and iOS

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Online Booking for Telemedicine Services

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Prepayments and Deposits with Stripe

Stripe gives you a convenient way to collect prepayments and deposits. You'll slash the likelihood of no-shows and cancellations and make it incredibly easy for patients to understand exactly what they are paying for.

You can request minimum deposits (percentage or fixed sum) or ask patients to pay the full amount in advance.

Reduce cancellation and no-show rates
Collect payments and carry out video consultations with ease
Interact with your patients online to the fullest extent

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Book Online Right from Your Smartphone

Watch this video and see how easy it is for patients to book online.

Take advantage of fully customisable online booking with Medesk

You can easily generate very specific booking links that correspond to the exact situation you have in mind.

Let patients book by:

Clinician
Speciality
Service
Location
Virtual vs. physical appointments

Take advantage of fully customisable online booking with Medesk

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Branding

Patients visiting your Online Appointment Booking page will see your clinic’s logo and brand colours.

Ensure your current patients recognise you and promote your brand among new ones.

Online booking helps to promote brand continuity for your clinic
Add your logo and brand colours to the Medesk platform
Increase brand awareness among new and existing patients

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Pop-up Forms for Online Booking

Your patients can fill out important forms while booking their appointment online so you can pre-screen and evaluate their needs in advance. You can create all kinds of forms for any speciality. Now you can make sure you capture all the patient information you need before the appointment.

Pre-screen and validate patients before appointments
View patients' responses directly in their EHR record
Use different forms for each doctor and speciality

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Partner Programs for Professional Referrals

Medesk gives your referral partners an easy way to send you patients via online booking. You'll even find out automatically how many patients were referred and the average bill per patient for each partner. It's easier than ever to gather referrals.

Attract more referrals and grow your patient list
Referrals from partners are added directly to Medesk
Patient acquisition channels are recorded and analysed automatically

Partner Programs for Professional Referrals

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Expert Opinion:

Is it useful to take prepayments from patients during online booking?

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Expand your online booking and boost the patient experience

Here are some handy examples to help inspire you to expand your online booking and boost the patient experience right from the start of their journey with you:

Send patients emails that encourage them to book the correct follow-up appointment for their condition
Create email templates for all patients with diabetes, inviting them to a check-up with a nurse practitioner
Add bio pages on your website for each of your clinicians and offer a booking button for patients to make appointments directly with them
Explain all about individual services like ultrasound scans and make sure patients have reasonable expectations

Expert Advice:

How can you make sure that patients leave their real contact details during online booking?

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Customer Feedback

Check other reviews

Shirley McDonald

Consultant Trichologist, The Institute Of Trichologists

The best booking system if you have more than one employee. The support provided was great. Platform offers a bunch of customised features. Could be not as competitive as other similar products however, does offer more overall.

Dr Hind Al-Husain

The Holistic Womens Clinic, Founder and Holistic Gynaecologist

I was very impressed with the professionalism and care taken to setup Medesk as my practice management system. Whilst dealing with Dr May, I was confident in his ability to deliver the product I wanted in the way I wanted - which he did in the time frame agreed and was readily accessible throughout. Medesk is a fantastic system which is intuitive, user-friendly and very easy to use without any loss of high-end functionality and is fully compliant with all legislation.

Deborah Creedy

Glasgow Medical Rooms, Practice Manager

The team at Glasgow Medical Rooms felt that the growth of the Practice required a bespoke software system for patient records and appointments. The process is almost at completion, support from the Medesk team has been excellent and responsive and we have a system which is user friendly and programmed to our individual needs.

Victoria Fenton

Integrative Medicine, Personalised Wellbeing

Such a great, customisable system which will save me time, maintain absolute professionalism and makes running the management side of my business so simple.