Why is it necessary?
Modern private practices have quickly become used to the incredible perks of automatisation. After all, what’s not to like about online appointment booking, electronic health records, and automated invoicing. Nevertheless, some areas remain more behind the times than others. In particular, interacting with patients online still lacks a certain degree of finesse.
The Real Significance of CRM
Many practices unnecessarily limit themselves by only using hospital information systems (HIS) even though they do not include any CRM functions. Bypassing this problem by installing two separate apps is by no means the most effective solution. Splitting the two sources of data like this just makes a mess that you can’t untangle.
In contrast, Medesk is a comprehensive practice management solution that includes the most useful elements of the best CRM approaches. As the practice manager, you’ll receive direct access to the full history of interactions between patients and your clinic staff. In particular, you’ll benefit from the following:
- Discover how your patients find your practice
- Learn how much it costs you to attract a specific patient
- Find out more about receptionists’ conversations with patients
- Keep an eye on which doctors patients are booking with
- Measure how much is spent by each patient
- Gauge the clinical effectiveness of the medical treatment given
Being able to collect data and make evidence-based decisions on how to run your practice is crucial to your current and future success.
The Most Useful CRM Features:
Smart Business Data Analysis
Growing your practice and learning from past experience doesn’t have to involve spending vast amounts of your money and time, especially if you’ve got smart business analytics to give you a helping hand.
Now you can make much better choices to:
- Attract the best staff
- Purchase the most cost-effective equipment
- Select the right marketing options
These are massive benefits that can be enjoyed whether you’re running a small private practice or a large chain of clinics.
Get a Free Demo
Get free access to the trial version. Our team will help you to develop your practice.