Empower Your Practice
Journal for Practice Managers
Practice Management System: The Best Ways to Train Receptionists
With the right training on how to use a practice management software, clinic staff will be able to automate many of their current tasks.
Put Yourself in Your Patient’s Shoes Using Practice Management Software and Service Design
Find out how to maintain a superior quality of service using practice management software and learn what it really means to listen to your clients in our exclusive interview with Helena Kanayeva, Brand Director for Euromed Group.
How Can a Private Clinic Use Practice Management Software to Boost its Patient List?
With unique insights from Andrew Morozoff, Founder of the All-European “Medical Diagnostic Center” clinical group
The Power of Having the Right Information: Part 2 of Our Interview with Dr. Suvir Venkataraman
Coming into private practice management from another professional background offers a range of opportunities and challenges alike. Learn how to make the most of the diverse experiences of your team members in part 2 of our interview with Dr. Suvir Venkataraman, General Manager of Harley Street Fertility Clinic.
Bringing the Right Energy and Drive to Your Practice: Part 1 of Our Interview with Dr Suvir Venkataraman
Dr Suvir Venkataraman, General Manager of Harley Street Fertility Clinic, believes that actions speak far louder than words when it comes to the patient experience. Hailing from an engineering background, he brings a whole host of life lessons from which new and seasoned practice managers alike can learn. Here’s the first of our two-part interview.
“Start the Car If You Expect It to Move”, interview with Marites Cross, Part 2
Here’s the second part of our exclusive interview with Marites Cross, managing director of East Anglia Ultrasound Services. She outlines the benefits of staying on top of your schedule with the help of the most effective time management skills and tools. Learn how her practice finally found a way to go digital.
“Learn to Treat Failure as a Challenge”, Interview with Marites Cross, Part 1
The best practice managers are those who truly understand the specific needs of GPs and other healthcare professionals, and there’s no better way to learn than by having first-hand experience. Marites Cross, managing director and practising ultrasonographer at East Anglia Ultrasound Services tells us all about what it takes to provide the ultimate in patient satisfaction.
Balance Is the Key to Success at Work: Part 1
It has become increasingly clear that balancing the various aspects of our work is key to making the whole truly greater than the sum of its parts. Dr Stefaan Vossen, clinical director and founder of Core Clinics explains how to manage this balancing act while providing excellent care for all patients.
Real Integration of Services Makes All the Difference: Part 2
All healthcare practitioners could stand to learn a little from one another to help boost the quality of service provided to patients. Dr Stefaan Vossen, clinical director and founder of Core Clinics outlines the main dos and don’ts for practice managers as the role of digital health increases.
Leveraging Digital Health and Big Data to Enhance Your Practice: Part 2
In this second part of our interview with Carl Walker, we discuss the benefits of having access to the right kind of data that can really be used to inform how we run our medical practices. Discover how you can leverage digital health to create dynamic solutions that genuinely improve the patient experience and your clinic’s prospects alike.
How to Boost Your Clinical Practice with Evidence-based Audit: Part 1
With Clinical Audit Awareness Week approaching fast, NQICAN chair Carl Walker shows us how to make the most of an evidence-based approach to improving our clinical practice. Don’t rely on mere quality assurance when you have a chance to really make things better.
Seeing is Believing: Part 3
Following on from her earlier words of wisdom, Dr Kate Silvester shares her thoughts on how private practices can benefit from managing their systems properly and avoiding all the most common mistakes that are all too easy to make. It’s all about recognising your problem for what it is and being prepared to do something about it.
Clinic Sessions as Production Lines: Part 2
Dr. Kate Silvester, a renowned UK expert in clinical systems improvement, discusses how clinicians can learn lessons about productivity from a wide range of professional fields outside healthcare.
Clinic Sessions as Production Lines: Efficient Time Management in Medical Practice
Managing patient flow in your clinic sessions is all about understanding the true nature of the problems you’re facing and then using established engineering principles to tackle them head on.
"Patients need to be viewed as consumers of their own health", - interview with Liz Ashall-Payne, part 3
Liz Ashall-Payne, CEO and founder of ORCHA, the Organisation for the Review of Care and Health Applications, named major challenges about implementation of digital health.
"Don’t start with the product; start with the problem", - interview with Liz Ashall-Payne, part 2
Liz Ashall-Payne, CEO and founder of ORCHA, the Organisation for the Review of Care and Health Applications, told us how doctors and patients could take advantage of digital health.
From an illness service into a wellness service
Liz Ashall-Payne, CEO and founder of ORCHA, the Organisation for the Review of Care and Health Applications, told us about her career path and future of medicine with digital health solutions.
Patients as Customers: A More Effective Approach to Medical Practice Management (part 2)
This is a 2nd part of interview with Keith Pollard, CEO of Intuition Communication, about the best ways for private doctors to improve their medical practice management and attract more patients. Here we discuss a range of important healthcare topics for general practitioners and practice managers alike, helping you to make the most out of your medical practice management.
Patients as Customers: A More Effective Approach to Medical Practice Management (part 1)
This is an interview with Keith Pollard, CEO of Intuition Communication, about the best ways for private doctors to improve their medical practice management and attract more patients. Here we discuss a range of important healthcare topics for general practitioners and practice managers alike, helping you to make the most out of your medical practice management.