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Join thousands of private clinicians in more than 50 countries who use Medesk practice management software to improve their workflow and deliver better healthcare to their patients.
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Mini | Pro | Business | |
|---|---|---|---|
| Practice Essentials | |||
| UsersActive accounts with roles and permissions defined for each professional. | 3 | Unlimited | Unlimited |
| AppointmentsMaximum number of appointments per month. Includes off-schedule appointments and video consultations. Excludes cancelled and no-show appointments. | 50 | From 100 | From 500 |
| Training and Learning CenterGuided tours and video tutorials available in the Learning Center to master the platform independently and flexibly. | |||
| Online and Technical SupportAssistance integrated directly into the platform with rapid response from our team, and no tickets or long waits. | |||
| Personal ManagerDirect guidance from a clinic management expert to support platform adoption and business growth strategies. | |||
| Patient Acquisition | |||
| Medical SchedulingCentralized appointment scheduling and tracking to plan practitioners availability and ensure continuity of care. | |||
| Acquisition Channel AnalyticsTrack where your patients come from (referrals, website, social media, campaigns, etc.) and analyze which channels generate the highest volume and quality of appointments. | |||
| Online Appointment Booking & Patient PortalDirect booking links that can be integrated into your website, social media, or shared via SMS and WhatsApp. Includes patient access to their personal account to manage appointments. | |||
| Telemedicine & Video Consultation ModuleConvert in-person appointments into virtual consultations with a single click, using the app or your web browser. Patients can book video consultations directly online, ensuring continuity of care regardless of distance. | |||
| Telemedicine & Video Consultation DurationUnlimited session time for virtual consultations, allowing complete and uninterrupted medical care tailored to each patient needs. | Unlimited | Unlimited | |
| Brand CustomizationSet up your account with your clinic logo and colors. Apply your visual identity to the online booking portal integrated into Medesk. | |||
| Group Telemedicine & Video ConsultationsAllows group consultations or sessions with up to 20 participants in a single room, facilitating collaborative care and group patient education. | |||
| Online payment integrationReceive payments for your services securely through the platform, reducing absenteeism and facilitating financial management. Allows you to charge a fixed amount or a percentage of the total fee. Requires prior activation of the online appointment booking module. | |||
| Clinical Workflows | |||
| Medical HistoryElectronic health record for each patient with organized information for quick and secure access during every consultation. | |||
| Medical history templatesPre-designed and customizable forms to document consultations in a standardized manner according to your needs. | |||
| Treatment plans and health packagesCreation and management of personalized care plans or packages of medical services, with control over prices, duration, and frequency to optimize continuity of care. | |||
| ICD-10Standardized coding of diagnoses according to international standards, adaptable to the requirements of your region. | |||
| Confirmation, rescheduling, and cancellation of appointments by emailAutomate the sending of emails to confirm, reschedule, or cancel appointments, reducing no-shows and maintaining fluid and professional communication with patients. | |||
| Confirmation, rescheduling, and cancellation of appointments via SMSSend automatic notifications via text message to confirm, reschedule, or cancel appointments, improving punctuality and reducing absences. (Requires the SMS module to be active). | |||
| Send bulk SMS messages to different groups of patientsCommunicate with your patients in a segmented way by sending personalized bulk messages according to your own filters or campaigns. (Requires the SMS module to be active). | |||
| SMS IntegrationConnect with local telecoms providers to ensure maximum delivery rates and the best prices per text message. Pay as you go per message. | |||
| Prescriptions and lab requestsCreation of digital prescriptions and lab orders, with automatic storage in the patient record and the option to print or send electronically. | |||
| Drug databaseCatalog of medication approved according to your country regulations, available for direct use when prescribing. | |||
| Task creationAssign and manage tasks for your colleagues, facilitating the monitoring of clinical, administrative, or treatment activities directly from the platform. | |||
| Branch managementAllows you to manage multiple branches with separate patient lists and differentiated pricing plans, while maintaining centralized control of operations. | |||
| Business Intelligence | |||
| Printable documentsCreate, print, store and download documents (medical records, prescriptions, consent forms, contracts, invoices, etc.) | |||
| Statistics focused on admin team performanceSpecific indicators and reports for admin staff, focused on appointment and patient management, and operational performance. | |||
| Billing and finance managementManage all your clinic income and expenses from one place. Track invoices, payments, and financial reports to optimize profitability and make informed decisions. | |||
| Statistics for each employeeView the individual performance of each colleague, such as the number of appointments completed, cancellation rates, revenue generated, and occupancy rates. Ideal for evaluating productivity and optimizing team management. | |||
| Customized reportsGenerate customized reports from any data recorded in Medesk (billing, professional management, medical history, appointments, etc.), tailored to the needs of your clinic. | |||
| Workload managementDistribute tasks and appointments evenly among your colleagues. Monitor availability, avoid work overload, and improve your team operational efficiency. | |||
| Integration with Google AnalyticsAnalyze the entire patient journey, from their discovery of your clinic online to booking and attending their appointment, thereby optimizing your digital marketing strategies and data-driven decision-making. | |||
| Stock and pharmacy controlManage stock, purchases, and sales, with supplier records and purchase prices. Generate detailed reports for accurate control of medications and other supplies. | |||
| PayrollControl fixed payments and design personalized bonus plans based on your employees days, hours, services, or appointments. | |||
| Custom API IntegrationAllows creation of tailored integrations to support internal clinic processes, replicating any Medesk action automatically through the API. | |||
The team at Glasgow Medical Rooms felt that the growth of the Practice required a bespoke software system for patient records and appointments. The process is almost at completion, support from the Medesk team has been excellent and responsive and we have a system which is user friendly and programmed to our individual needs.
I was very impressed with the professionalism and care taken to setup Medesk as my practice management system. Whilst dealing with Dr May, I was confident in his ability to deliver the product I wanted in the way I wanted - which he did in the time frame agreed and was readily accessible throughout. Medesk is a fantastic system which is intuitive, user-friendly and very easy to use without any loss of high-end functionality and is fully compliant with all legislation.
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