Features

Fast and GDPR Compliant Patient Communication

Give patients a simple way to connect by phone, text, and video. For clinic owners, solo practitioners, and practice marketers who want to turn fragmented patient outreach into a proactive, efficient two‑way channel.

Automated SMS and Email Notifications

Medesk brings calling, texting, and reminders together, so your front desk works faster and patients get a smooth experience from first contact to follow up.

Save time for your team while keeping patients engaged and coming back.

Reduce no-shows with automatic reminders and confirmations
Personalise messages with your clinic name
Send bulk or targeted messages to encourage repeat visits

Handle Patient Calls with Medesk’s Integrated IP Telephony

Medesk handles all your incoming calls and shows key patient information instantly. Greet patients by name and start bookings right away.

Recognise existing patients and add new ones automatically.
Monitor call times and activity.
Listen to call recordings to train staff and improve patient satisfaction.

Handle Patient Calls with Medesk’s Integrated IP Telephony

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Connect Patients Instantly

Reach patients without delays or interruptions. Everything is integrated within Medesk: save time and centralize communication for a smooth patient experience from start to finish.

Call or text patients straight from their records.
Track incoming and outgoing call activity.
Manage all communications in a single window.

Connected Solutions

FAQ

What is the difference between VoIP and IP telephony?
VoIP is the technology that lets voice travel over the internet. IP telephony is the broader system that uses VoIP to manage calls, contacts, and call routing in your clinic.
Why choose VoIP over a smartphone?
Professional clinic features include integrated patient records, secure calls, and lower costs. Smartphones can’t compete.
Do I need a landline to use Medesk IP telephony?
No. Works on your internet, desktop, IP phone, or mobile app. No extra wiring needed.

Our Customers' Feedback

Check other reviews

Dr Hind Al-Husain

The Holistic Womens Clinic, Founder and Holistic Gynaecologist

I was very impressed with the professionalism and care taken to setup Medesk as my practice management system. Whilst dealing with Dr May, I was confident in his ability to deliver the product I wanted in the way I wanted - which he did in the time frame agreed and was readily accessible throughout. Medesk is a fantastic system which is intuitive, user-friendly and very easy to use without any loss of high-end functionality and is fully compliant with all legislation.

Deborah Creedy

Glasgow Medical Rooms, Practice Manager

The team at Glasgow Medical Rooms felt that the growth of the Practice required a bespoke software system for patient records and appointments. The process is almost at completion, support from the Medesk team has been excellent and responsive and we have a system which is user friendly and programmed to our individual needs.